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Privacy Policy

How we protect and handle your data

Last updated: 12/09/2025

1. Introduction

PrepFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant profitability optimization tool and related services.

By using PrepFlow, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address (when you request a demo or sample)
  • Business information (restaurant type, size, location)
  • Payment information (processed securely through Gumroad)
  • Communication preferences and feedback

2.2 Usage Information

We automatically collect certain information about your use of PrepFlow:

  • Device information (browser type, operating system)
  • Usage patterns and feature interactions
  • Performance data and error logs
  • IP address and general location (city/country level)

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain PrepFlow services
  • Process your requests and deliver content
  • Send important updates and service notifications
  • Improve our products and user experience
  • Provide customer support and respond to inquiries
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate PrepFlow (e.g., Gumroad for payments, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure hosting infrastructure with industry-standard security
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through Gumroad

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@prepflow.org

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how you use PrepFlow
  • Marketing Cookies: Used for advertising and conversion tracking

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect functionality.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

PrepFlow is operated globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

PrepFlow is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of PrepFlow after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@prepflow.org

Data Protection Officer: privacy@prepflow.org

Response Time: We aim to respond to all inquiries within 48 hours