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Terms of Service

Terms and conditions for using PrepFlow

Last updated: 12/09/2025

1. Acceptance of Terms

By accessing and using PrepFlow ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of PrepFlow, a restaurant profitability optimization tool provided by PrepFlow ("we", "our", or "us").

2. Service Description

PrepFlow is a digital tool that provides:

  • Google Sheets templates for restaurant COGS analysis
  • Menu profitability optimization tools
  • Recipe costing and margin calculations
  • Business intelligence and reporting features
  • Educational resources and support materials

The Service is designed to assist restaurant owners, managers, and chefs in making informed business decisions. However, we do not guarantee specific financial outcomes.

3. User Accounts and Registration

To access certain features of PrepFlow, you may need to create an account or provide contact information. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Payment and Subscription Terms

Pricing: PrepFlow is offered as a one-time purchase at the price displayed at the time of purchase. All prices are in AUD unless otherwise stated and are subject to change without notice.

Payment Processing: Payments are processed securely through Gumroad, our trusted payment processor. By making a purchase, you agree to Gumroad's terms of service.

Refund Policy: We offer a 7-day money-back guarantee. If you're not satisfied with PrepFlow, you may request a full refund within 7 days of purchase by contacting us. After 7 days, all sales are final.

5. License and Usage Rights

License Grant: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use PrepFlow for your personal or business use.

Permitted Uses: You may use PrepFlow to:

  • Analyze your restaurant's menu profitability
  • Calculate COGS and gross profit margins
  • Optimize your menu and pricing strategies
  • Train staff on cost management principles
  • Generate reports for business planning

Restrictions: You may not:

  • Resell, redistribute, or share PrepFlow with third parties
  • Reverse engineer, decompile, or disassemble the software
  • Use PrepFlow for illegal or unauthorized purposes
  • Attempt to gain unauthorized access to our systems

6. Intellectual Property Rights

Our Rights: PrepFlow and all related content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of any data, content, or information you input into PrepFlow. By using the Service, you grant us a limited license to use this data to provide and improve our services.

Feedback: If you provide feedback, suggestions, or ideas about PrepFlow, you agree that we may use them without compensation or obligation to you.

7. User Conduct and Responsibilities

You agree to use PrepFlow responsibly and in accordance with these Terms. You are responsible for:

  • Ensuring the accuracy of data you input
  • Making informed business decisions based on PrepFlow insights
  • Complying with applicable laws and regulations
  • Maintaining the security of your account
  • Not interfering with the Service or other users

8. Disclaimers and Limitations

Service Availability: We strive to provide reliable service but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Data Accuracy: While PrepFlow provides tools for analysis, the accuracy of results depends on the data you input. We are not responsible for decisions made based on PrepFlow insights.

Business Outcomes: PrepFlow is a tool to assist decision-making, but we do not guarantee specific financial results, increased profits, or business success.

Third-Party Services: PrepFlow may integrate with third-party services (e.g., Google Sheets). We are not responsible for their availability, functionality, or terms of service.

9. Limitation of Liability

To the maximum extent permitted by law, PrepFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Data loss or corruption
  • Business interruption
  • Any damages resulting from your use of PrepFlow

Our total liability to you for any claims arising from these Terms or your use of PrepFlow shall not exceed the amount you paid for the Service.

10. Indemnification

You agree to indemnify and hold harmless PrepFlow, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

11. Termination

Termination by You: You may stop using PrepFlow at any time. Your access to the Service will continue until the end of your current billing period.

Termination by Us: We may terminate or suspend your access to PrepFlow immediately if you violate these Terms or engage in fraudulent or illegal activities.

Effect of Termination: Upon termination, your right to use PrepFlow ceases immediately. You may retain any data you've exported, but we may delete your account and associated data.

12. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or your use of PrepFlow shall be resolved through good faith negotiations.

If a dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the courts of Australia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of PrepFlow after such changes constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@prepflow.org

Support: support@prepflow.org

Response Time: We aim to respond to all inquiries within 48 hours